Shipping policy
Shipping
Dispatch Times
We aim to dispatch all in-stock orders within 2–4 working days of order confirmation.
During busy periods (sales, launches, holidays), dispatch times may be slightly longer. If there is a significant delay, we will contact you.
Some items are made to order, including certain printed garments. Where this applies, additional processing time will be clearly stated on the product page.
Estimated Delivery Times (After Dispatch)
Delivery times are estimates and may vary depending on postal services and customs.
- Ireland: 1–3 working days
- Northern Ireland: 2–4 working days
- UK: 3–7 working days (customs delays possible)
- Europe: 4–10 working days
- Rest of World: 7–21 working days
Delivery costs and available options are shown at checkout before payment is completed.
Shipping Options
At checkout, you may choose from:
- Standard (Untracked) Delivery
- Tracked Delivery
Tracked delivery includes tracking and is recommended for peace of mind.
Untracked delivery does not include tracking or insurance. Once dispatched, responsibility for delays or loss lies with the postal service. We strongly recommend selecting tracked delivery for higher-value orders.
Customs & Import Charges
Orders shipped outside Ireland may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Delivery Issues
If your order has not arrived within the estimated timeframe:
- Please allow additional time for postal delays.
- Contact us at siopa@spailpin.ie quoting your order number.
For tracked orders, we will assist in raising an enquiry with the courier where appropriate.